When a task is taking longer

Some tasks involve a source read, an AI response, media rendering or a publishing provider. Read the status of the existing task before deciding what to do next.

Report preparation: open the run to see collection progress, evidence gaps and the last recorded failure. A held report needs the stated problem resolved; waiting alone will not grant missing access.

Media: inspect the current render or upload. Do not attach an editing preview as if it were a finished playable asset.

AI: a timeout or provider failure should appear explicitly. Keep the saved source and use the available retry path. A configured provider does not silently become another provider.

Sending: an unknown outcome needs reconciliation. Do not start a second send because the page did not return promptly.

NRS does not promise a universal completion time for every tool or external network. If progress has stopped, send NRS the business, task reference and safe error. Common issues helps identify which part needs attention.