Manage your engagement and invoices

For agency work, the agreed quote and engagement terms define what NRS delivers and how it is paid. Ask NRS to confirm changes to scope, recurring work, timing or cancellation before relying on a different arrangement.

Use the invoice or client access supplied for your engagement. Check the business, invoice reference and payment instructions. A visible internal billing screen is not a customer subscription portal.

The current console does not establish the old self-service “Manage Subscription” flow. This help centre does not promise immediate upgrades, end-of-period downgrades, a free trial or a fixed deletion period after cancellation.

If something needs changing

Contact NRS with the client name, quote or invoice reference and requested change. Do not send card details or passwords by email. Retain the agreed response with the engagement record.

For privacy and retention questions, use the current privacy notice and your agreed terms. A general help article should not override those documents or invent a retention commitment.