Reviews & reputation setup

NRS-102 · $890 · AUD, excluding GST

This is a service reference for discussing and agreeing the work with NRS. The title and fee come from the approved catalogue; the written engagement defines the deliverables and acceptance.

What to know

Agree review collection and response practices that fit the industry. Health-service testimonials about clinical aspects have specific restrictions; a genuine review or patient consent is not automatically permission to use it in advertising.

Prepare for the conversation

Bring the site, locations served, known competitors and authorised access to relevant Google or Bing accounts. Public search results and owner-only analytics are different evidence sources.

Confirm the scope

Agree the sites, locations, queries, account data and date range to examine. Separate an audit from implementing its recommendations or managing listings over time.

Review and accept

Expect clear source links, collection dates and a distinction between observed evidence and recommendations. Rankings, AI citations, reviews and platform verification cannot be guaranteed.

Health and professional responsibilities

Keep personal or clinical records in the approved system. Regulatory assistance needs a responsible person to review the actual facts and current sources. Ahpra advertising guidance, TGA prescription advertising guidance and the Australian Privacy Principles are reference points; their applicability depends on the work. Read health advertising review and Abe’s role.

Next step

Discuss NRS-102 with Bec and Justin, or compare the other search — google and ai services. View all 108 services.